Grievance may be any genuine or imaginary feeling of dissatisfaction or injustice which an employee experiences about his job and it’s nature, about the management policies and procedures. It must be expressed by the employee and brought to the notice of the management and the organization.
We’ve kept a finger on your pulse while designing an Employee Grievance Management system that helps you track and resolve employees grievances quickly and effectively. Our single unified Case management solution aids in recording, tracking and investigation of incidents throughout your organization, helping you create visibility and uniformity
Grievances take the form of collective disputes when they are not resolved. Also they will then lower the morale and efficiency of the employees. Unattended grievances result in frustration, dissatisfaction, low productivity, lack of interest in work, absenteeism, etc. In short, grievance arises when employees’ expectations are not fulfilled from the organization as a result of which a feeling of discontentment and dissatisfaction arises. This dissatisfaction must crop up from employment issues and not from personal issues.
“We went down from it taking a half a day to a full day to run payroll, to one to two hours... That's like a full day of work that we can go back to.”Heena Khan, AIBASOFT INC